Just had our whole house system installed last week, including a kitchen sink under-mount filter specifically for drinking water. The process was completely customer oriented from start to finish, and beyond. Because of current conditions put on businesses, Steve, the owner no less, came and picked up a water sample from the house, and then after some emails, picture transfers via email, and phone discussions, we were hooked!
The install process was scheduled with a very short turn-around time and went seamlessly. The installer called ahead of time, showed up on time, and exercised all protocols, ensuring our safety in the home as he did the installation. Once completed, he walked us through the things we needed to understand about the system. (remarkably-very little, it runs itself with no worries on the homeowner’s side) Install took about 2 hours tops, and we were up and running in no time. I wish we hadn’t put this purchase off for so many years as it is incredibly affordable and gives great peace of mind, especially given all we each have to worry about in the current climate. Steve followed up with us to make sure we were happy, and for sure, we are.
If you want a consumer-friendly water filter company to do business with, pick Water Filer Co. of RI-you will not be disappointed. We raise a glass of fresh, clean drinking water to the whole staff. Cheers!