TO CONSULT OR SPEAK WITH US:
Just call us at 1-800-698-0068 during work hours, 8:00 am to 4:30 pm eastern standard time, Monday through Friday. Real live people will answer your call...unless we are on the phone when you call. If so just leave a message in the general mail box we we will call you back ASAP.
If you leave a message after hours....let us know whats going on and we'll return the call and try to answer your questions about local water issues or malfunctioning equipment.
If you have test results you can email them to us at firstname.lastname@example.org or fax them to us at 1-401-294-2460.
Sending pictures of your system would help also...especially if you did not buy it from us.
Pictures help us know what you are speaking about.